/* Creation date: 1/21/2004 */

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aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Steve Cunningham<BR>Six Sigma Black Belt';
aryQuote[aryQuote.length-1]['company'] = 'Charleston Area Medical Center';
aryQuote[aryQuote.length-1]['location'] = 'Charleston, WV';
aryQuote[aryQuote.length-1]['text'] = 'Creative Healthcare has created a comprehensive e-learning platform that is a great complement to our traditional classroom training for Green Belts.  Our Green Belts are able to delve even deeper into the Six Sigma training material at their own convenience.   Their retention of the material and their effectiveness in applying it on their projects is greatly enhanced.';

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Barbara Knutzen,<br>Chief Operating Officer';
aryQuote[aryQuote.length-1]['company'] = "St. Joseph's Community Hospital";
aryQuote[aryQuote.length-1]['location'] = 'West Bend WI';
aryQuote[aryQuote.length-1]['text'] = 'During the past year, CHC has helped us to create new processes linked to significant IT initiatives, including EMR, Centralized Scheduling, Materials Management system replacement, Pharmacy system and barcode implementation.';

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Sally Caglioti,<br>Vice President';
aryQuote[aryQuote.length-1]['company'] = 'Blood Systems Laboratories';
aryQuote[aryQuote.length-1]['location'] = 'Tempe AZ';
aryQuote[aryQuote.length-1]['text'] = 'We definitely have seen an impact from CHC\'s Six Sigma training program. Approximately half way through our deployment, our recent staff survey revealed 80% of managers are using Six Sigma methodologies as part of their managerial responsibility and an equal percent acknowledge Six Sigma has made them more effective as managers.';

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Karrie Bruegman-May';
aryQuote[aryQuote.length-1]['company'] = 'St. Joseph\'s Community Hospital';
aryQuote[aryQuote.length-1]['location'] = 'West Bend, WI';
aryQuote[aryQuote.length-1]['text'] = 'CHC really understands our team';

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Jerry Kolins, MD FACHE,<br>Medical Director';
aryQuote[aryQuote.length-1]['company'] = 'Palomar Pomerado Health Laboratory Services';
aryQuote[aryQuote.length-1]['location'] = '';
aryQuote[aryQuote.length-1]['text'] = 'We were absolutely convinced that in order to improve throughput in our laboratory, that we needed to hire more people. Not only did CHC prove this was not necessary, CHC demonstrated that throughput could be dramatically increased simply by improving the process itself.';


aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Gary Thorn';
aryQuote[aryQuote.length-1]['company'] = 'Blood Systems Laboratories';
aryQuote[aryQuote.length-1]['location'] = 'Tempe, AZ';
aryQuote[aryQuote.length-1]['text'] = 'I had just received my ASQ certification as a Quality Auditor when the opportunity was given to me to take 6 Sigma training. I was thrilled until I found out training was going to have a CBT portion. Not being computer savvy or ever used a computer for education training classes I was apprehensive.<br><br>It was a wonderful surprise for me to be able to sign on and navigate through the program easily. Having both the narrative portion and the instructors block with the written text helped with the difficult concepts and retention of the material. It was also a bonus to be able to print the quizzes and use them as study guides through the modules. I was using my lunch periods for study time so the bookmark function of opening up to where I left off was also a plus.<br><br>I started apprehensive and now feel confident in using the program and retaining the material.';


aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Tom Ruplinger<br>Environmental Services';
aryQuote[aryQuote.length-1]['company'] = 'St. Joseph Community Hospital';
aryQuote[aryQuote.length-1]['location'] = 'West Bend WI';
aryQuote[aryQuote.length-1]['text'] = "[CHC's Continuous Learning Laboratory] is very easy to use and I really like the audio narration, especially since I don't have a lot of experience with computers. I like that I am able to easily go back to the outline to reference a topic when a question comes up at a later time. I also like that when I enter a wrong answer on a quiz that the program goes directly back to the page that addressed that topic. Over all, I think the training program was put together very well, is very easy to follow and is very useful in learning about Six Sigma process improvement.";

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Joyce Benjamin RN,<br>Vice President';
aryQuote[aryQuote.length-1]['company'] = 'Scottsdale Healthcare';
aryQuote[aryQuote.length-1]['location'] = 'Scottsdale AZ';
aryQuote[aryQuote.length-1]['text'] = 'We\'ve tried other CQI and management effectiveness programs before, but Six Sigma was a huge leap forward from these efforts because of the rigor, discipline and data analysis it brings to the process.';


aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'H.G. Wells';
aryQuote[aryQuote.length-1]['company'] = '';
aryQuote[aryQuote.length-1]['location'] = '';
aryQuote[aryQuote.length-1]['text'] = 'Statistical thinking will one day be as necessary for effective citizenship as the ability to read and write';


aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Barbara Knutzen,<br>Chief Operating Officer';
aryQuote[aryQuote.length-1]['company'] = "St. Joseph's Community Hospital";
aryQuote[aryQuote.length-1]['location'] = 'West Bend WI';
aryQuote[aryQuote.length-1]['text'] = "CHC's expertise in Lean Six Sigma and project management skills has resulted in us being on time and on budget with our project.";

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Melda Brown<BR>Six Sigma Master Black Belt';
aryQuote[aryQuote.length-1]['company'] = 'Charleston Area Medical Center';
aryQuote[aryQuote.length-1]['location'] = 'Charleston, WV';
aryQuote[aryQuote.length-1]['text'] = "Creative Healthcare's computer based training provides a user-friendly approach to learning about the Six Sigma methodology.  The material is easily understood, yet informative and practical.  The case studies are useful in demonstrating the progression of an actual project and the tools utilized to accomplish each phase.  They are also nice examples of well-scoped projects.";

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Sally Caglioti,<br>Vice President';
aryQuote[aryQuote.length-1]['company'] = 'Blood Systems Laboratories';
aryQuote[aryQuote.length-1]['location'] = 'Tempe AZ';
aryQuote[aryQuote.length-1]['text'] = 'We are very pleased with the progress we have made in our Six Sigma deployment over the past 2 years given all the other priorities we have. CHC has given us all necessary support and encouragement. We are glad they will continue to be part of our team as we move to the third year of our program.';

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'from recent student<br>satisfaction survey';
aryQuote[aryQuote.length-1]['company'] = '';
aryQuote[aryQuote.length-1]['location'] = '';
aryQuote[aryQuote.length-1]['text'] = 'Creative Healthcare\'s Six Sigma course was a perfect blend of teaching and application; I wouldn\'t change a thing.';

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Jerry Kolins, MD FACHE,<br>Medical Director';
aryQuote[aryQuote.length-1]['company'] = 'Palomar Pomerado Health Laboratory Services';
aryQuote[aryQuote.length-1]['location'] = '';
aryQuote[aryQuote.length-1]['text'] = 'The benefit of working with CHC was not just the result, which was impressive, but that we could anticipate the results from the power of statistical models long before we asked the laboratory to change in any way.';

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Joyce Benjamin RN,<br>Vice President';
aryQuote[aryQuote.length-1]['company'] = 'Scottsdale Healthcare';
aryQuote[aryQuote.length-1]['location'] = 'Scottsdale AZ';
aryQuote[aryQuote.length-1]['text'] = 'People are now talking about using data to make better decisions.';

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Barbara Knutzen,<br>Chief Operating Officer';
aryQuote[aryQuote.length-1]['company'] = "St. Joseph's Community Hospital";
aryQuote[aryQuote.length-1]['location'] = 'West Bend WI';
aryQuote[aryQuote.length-1]['text'] = 'We found expertise, commitment and pioneering spirit at Creative Healthcare USA.';


aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Karrie Bruegman May<BR>Director, Performance Improvement';
aryQuote[aryQuote.length-1]['company'] = "St. Joseph's Community Hospital of West Bend";
aryQuote[aryQuote.length-1]['location'] = 'West Bend WI';
aryQuote[aryQuote.length-1]['text'] = "CHC's Rapid Action Planning methodology has had a significant impact at SJCH.  The intensive problem solving approach has been refreshing to management, and useful for most of the complex decisions we must make that are not qualified for a full Six Sigma project.<br><br>RAP has been so universally accepted that we have no difficulty getting the full participation of our organization when needed.<br><br>Additionally RAP has been key in leveraging support and changing culture as we move forward with our six-sigma implementation.<br><br>It's been a great investment for us.";


aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Jerry Kolins, MD FACHE, <br>Medical Director, Laboratory Services';
aryQuote[aryQuote.length-1]['company'] = 'Palomar Pomerado Health Laboratory Services';
aryQuote[aryQuote.length-1]['location'] = 'Escondido, CA';
aryQuote[aryQuote.length-1]['text'] = 'I was honored to be selected by CHC as a beta-site for their new computer based training program, and like the fact that their program allows me to learn when and how I learn best. The Continuous Learning Laboratory is further proof that CHC is capable of producing exceptional products and services.';


aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Sally Caglioti,<br>Vice President';
aryQuote[aryQuote.length-1]['company'] = 'Blood Systems Laboratories';
aryQuote[aryQuote.length-1]['location'] = 'Tempe AZ';
aryQuote[aryQuote.length-1]['text'] = "I am very pleased with the culture change we have made here at BSL and the benefits we have seen from using the six sigma tools. Although at times it seemed to move slowly, my team has embraced the concepts and enthusiastically bought into using six sigma to make decisions. It has really made a difference in our performance. I am very grateful to you and your team for the support and guidance you have provided. It's certainly been a great win-win.  <br><br>I want to personally thank you for your tenacity and dedication. We really would not be where we are today without your leadership.";


aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Barbara Knutzen,<br>Chief Operating Officer';
aryQuote[aryQuote.length-1]['company'] = "St. Joseph's Community Hospital";
aryQuote[aryQuote.length-1]['location'] = 'West Bend WI';
aryQuote[aryQuote.length-1]['text'] = "I just wanted to take a minute to thank each of you for your dedicated contributions to the St. Joe's projects. Even though I decided to leave prior to conclusion, I have stayed in contact with them and know that your many hours and tremendous efforts to assist them in the total redesign of major processes has been a huge success. Without your expertise, their accomplishments could not have been realized. I personally appreciated getting to know each of you and working with you so closely. If I can ever be of assistance in the future, please do not hesitate to contact me. You might find it interesting that I am currently in Green Belt training here at Agnesian, and am applying on a daily basis the many lessons I have learned from you.  <br><br>Thank you again for the opportunity to work with you and for all your time and assistance. I hope to see you again. Best wishes for your continued future success.";


aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Anonymous response to a training survey';
aryQuote[aryQuote.length-1]['company'] = '';
aryQuote[aryQuote.length-1]['location'] = '';
aryQuote[aryQuote.length-1]['text'] = "Creative Healthcare's Six Sigma/Lean CBT and course was a perfect blend of teaching and application; I wouldn't change a thing.";


aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Results of Blood Systems Yellow Belt training program, January 17, 2005';
aryQuote[aryQuote.length-1]['company'] = '';
aryQuote[aryQuote.length-1]['location'] = '';
aryQuote[aryQuote.length-1]['text'] = "Was the speaker's presentation clear and well presented?.  <br><br>Results: 20 strongly agree and 13 agree<br><br>Comments: Introduction to Six Sigma tools were good. Six Sigma training was great.  Enjoyed the presentation. I'm ready to get more Six Sigma information. Six Sigma presentations were great. More reference materials regarding the concept and calculations of Six Sigma would be helpful. Good speaker, very informative, well done.";

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Malisssa Nuspl';
aryQuote[aryQuote.length-1]['company'] = 'FlexJet Solutions';
aryQuote[aryQuote.length-1]['location'] = '';
aryQuote[aryQuote.length-1]['text'] = "...the best Six-Sigma instructor I ever had... It was refreshing to have an instructor who had actual 'real-world' experience in the subject matter. I found our instructor to be relate-able and easy to learn from. Also, [his] knowledge of the difference between transactional and manufacturing environments made application of skills easier for me.  So many [black belts] ... treat the transactional process like a manufacturing process.  And that doesn't usually work! I think [he is] very capable of teaching a transactional type class or working in a transactional environment."

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = '';
aryQuote[aryQuote.length-1]['company'] = 'ITT Industries';
aryQuote[aryQuote.length-1]['location'] = '(various domestic and European locations)';
aryQuote[aryQuote.length-1]['text'] = "Instructor made material more interesting with real life experiences and anecdotes.  <br><br>Good theory ... good practical summary of instruction materials.<br><br>This instructor really facilitates learning, and has a lot of patience.<br><br>Congratulations on your accomplishments at ITT. They have rave reviews on your abilities in the training programs you have delivered so far... Bill Kastle, The George Group";

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Denise DuBay';
aryQuote[aryQuote.length-1]['company'] = 'Training Safety & Process Improvement<br>Blood Centers of the Pacific';
aryQuote[aryQuote.length-1]['location'] = 'San Francisco, California';
aryQuote[aryQuote.length-1]['text'] = "I just completed the Green Belt CBT this week and I wanted to let you know what I think about that experience: First, it was a lot of work! I didn't keep track of my time but I wouldn't be surprised if it took me at least 120 hours on line. I decided to complete the CBT in conjunction with my first project. By that I mean that I completed the Define and Measure section of the CBT but did not go farther until I completed the Measure tollgate of my project. Then I went ahead in the CBT and in my project. This worked well for me because I was learning with the CBT and \"doing\" with my project at the same time. I purchased a Six Sigma book but found that the CBT was a better source for information and for learning. I feel that the CBT plus assistance from CHC staff was an effective combination for learning Six Sigma while continuing to perform my routine duties.";

aryQuote[aryQuote.length] = new Array();
aryQuote[aryQuote.length-1]['author'] = 'Sylvain Bignon';
aryQuote[aryQuote.length-1]['company'] = 'GlaxoSmithKline';
aryQuote[aryQuote.length-1]['location'] = '';
aryQuote[aryQuote.length-1]['text'] = "Jonathon did a great job during the last week in Evreux. He gave very fresh and precious advices, he did also some explanations with the new software. All the people he met, reported to me that Jonathon had significantly pull their subjects. We saved a lot of time in reducing the number of DOE with his approached. Jonathon's did very well for complex items, with a lot of humility.";

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