- Applied Six Sigma to patient throughput in ED
- Time from discharge to inpatient bed reduced by 10%
- Improved ED throughput estimated to improve revenue by $600,000 annually
Creative Healthcare is the industry leader at applying lean and six sigma principles to healthcare process improvement. We believe healthcare leaders should have all the tools they need to excel in their mission.
Our comprehensive approach delivers outstanding results that can't be found anywhere else in the industry because every engagement is customized to meet the needs of our client.
Lean Six Sigma helps healthcare organizations achieve a number of important process improvement goals:
Lean Six Sigma starts with a focus on "the voice of the customer." By applying these methods to healthcare, patients spend less time waiting for care and are more likely to receive the right care, at the right time, and in the right place.
For organizations applying Lean Six Sigma, the results are compelling: reduced waste, improved efficiency, satisfied patients and staff, improved financial performance- the list goes on an on. Overall, this leads to a better place to work – and the best place to receive care.
CHC recently reviewed over 150 projects conducted over the past 10 years, and came to a stunning conclusion: On average, we delivered a 7:1 return on investment. We've achieved this by helping our customers understand the best way to apply lean six sigma to their organizations.
We want you to have the same success. We're offering a free assessment of your capabilities to determine the best way for your organization to apply lean six sigma in order to reach your process improvement goals. Our assessment includes:
"Our experience with CHC has been very positive. It's been great to see the projects come together. I was amazed at how well prepared and already knowledgeable the students were so early in to the engagement. Tiffany does a wonderful job with feedback. I like how she gives praise but asks the hard questions too. She has been a good fit for this team. I feel we are moving along perfectly!"
Vice President, Administration
"During the past year, CHC has helped us to create new processes linked to significant IT initiatives, including EMR, Centralized Scheduling, Materials Management system replacement, Pharmacy system and barcode implementation."
Chief Operating Officer
St. Joseph's Community Hospital
West Bend, WI
"The benefit of working with CHC was not just the result, which was impressive, but that we could anticipate the results from the power of statistical models long before we asked the laboratory to change in any way."
Jerry Kolins, MD FACHE,
Palomar Pomerado Health Laboratory Services
Holy Family Memorial has been recognized by the AHA and many other organizations for its Improvement and Innovation processes, and the foundation they form for our Reform Roadmap, which is cited on the AHA's Great Boards website. Creative Healthcare has been a great partner in helping HFM integrate LEAN and Six Sigma into our culture. Staff, physicians and leaders are fully engaged. With Creative, HFM is truly "reform ready!"
President & CEO
Holy Family Memorial
We had a list of what the staff and physicians said they needed; but we knew we didn't have either the space or the money to do it all. We needed a way to reach consensus on our priorities. The best way to do that was to bring the Six Sigma process into our design process. The end result was that we used evidence to achieve consensus on our priorities for the design. Creative Healthcare was a great partner!
Vice President of Facilities Management
San Diego, CA